Two-factor Authentication

What is Two-factor Authentication (2FA)?

2FA is a security method that adds an additional layer of protection on top of just your username and password. It is a method of verifying that the person who is trying to access your account is who they say they are. Typically with 2FA, after entering your username and password you will be prompted for a 6-digit code that is generated by the Google Authenticator app on your Android or iOS device. This 6-digit code is randomly generated every 30 seconds and must be entered into Strateos within 60 seconds of being generated. Every time you log into your account you will be prompted for this additional layer of security.

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2FA is recommended

Note that Strateos recommends, for an extra layer of security, that you and your team have 2FA turned on for your user accounts.

How to add 2FA to your Strateos account

Access your user account settings by click in the top right. From here click your username next to your profile picture.

Access your user account settings.Access your user account settings.

Access your user account settings.

View the security tab from your user account settings. Here you can see how old your password is and if you should update it. Click the blue link that says "Set up two-factor authentication".

A view will appear directing you to download an authentication app like Google Authenticator on your mobile device. Once you have installed the authenticator on your device follow the instructions for adding a new account. From that page, you will be able to add Strateos via a QR code. In place of the grey square in the below screenshot, you will be shown a QR code that you can scan with your mobile device.

Once you have added Strateos to your Authenticator app, type in the 6-digit code and click confirm.

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Complete!

Now, whenever you log into Strateos you will be prompted for a 6 digit code verified by the Google Authenticator app on your mobile device.